Did your British flight get delayed for hours? After paying a huge amount, and still facing inconvenience during your travel journey can make you frustrated. But you don’t have to worry as the airline has got your back! By understanding the British Airways flight delay compensation policy, you can easily handle such situations. This blog will let you understand the details of the types of compensation BA offers, your rights after a flight delay, and more. Let’s find out more below.
Major Highlights of British Airways Flight Delay Compensation
Flight delays are frustrating. However, British Airways can help you deal with them without much worry. They can even compensate you for delays based on your eligibility and the length of the delay. Here are the points you should know about them:
- If your flight is delayed by more than 3 hours due to the airline’s fault under a controllable reason, British Airways will provide compensation in the original form of payment.
- In case your British flight is delayed for more than 5 hours and you miss your connection, you don’t have to continue your trip. You are eligible to cancel your existing reservation. British Airways will fly back to your original departure airport for free and refund the unused flight tickets.
- If you opt to change your departure location or destination from your original booking, BA compensation claims will not cover expenses related to travel between these points or any extra costs incurred, such as car rentals, parking fees, and similar charges.
- If the flight is delayed due to external factors such as weather disruptions, traffic control, or political instability, then you are not eligible to receive a refund.
- You must contact the travel agency/third party for a BA delay compensation request and a refund for the delayed flights booked via a third party.
What to Do When Your British Airways Flight Is Delayed
If your flight is delayed on British Airways, it is essential to know what you can do to get compensation and avoid any disruption in the future.
- Check Flight Status: Regularly check the flight status through the British Airways app or website to get the latest departure updates.
- Contact the Representative: Meet the British Airways representative for further accommodations, such as refund options, etc.
- Request for Compensation: If your flight is delayed for more than 3 hours, you can ask for meal vouchers, hotel accommodations, or monetary compensation depending on the circumstances on British Airways.
- Keep Documents: Make sure to save all relevant documents, such as boarding pass, delay notifications, and receipts for expenses due to the delay.
How to claim a refund for my British delayed flight?
You can claim a British Airways delayed flight reimbursement easily by navigating to the official website, contacting customer helpline, or at the airport. Before you claim a refund, you must know the points for a smoother experience.
- If you claim on behalf of another person, you must provide a signed letter of authority from all passengers included in the claim.
- You need to provide the full name, contact details, and booking reference, as well as the canceled flight details for all the passengers affected by the delay.
- The airline also allows you to make a claim for several passengers on the same itinerary at once, but you may need authorization to process payments for those with different surnames.
How much does British compensate for the delayed flights?
British Airways flight delay compensation depends on several factors, including the length of the delay, the distance, and the circumstances of the flight delay. To know the amount, read the pointers below.
- For flights covering 1500 km or less, compensation is EUR 250 or GBP 220.
- For journeys between 1500 km and 3500 km, the amount increases to EUR 400 or GBP 350.
- For all other routes, the compensation is EUR 600 or GBP 520.
If British Airways provides an alternative flight that arrives at your destination no later than your original scheduled time, this compensation will be minimized by 50%.
- A delay of up to two hours for flights covering distances of 1,500 km or less.
- A delay of three hours applies to all flights spanning between 1,500 km and 3,500 km.
- Four hours for all other flights.
Conclusion
Flight delays are common nowadays, however, you can claim British Airways flight delay compensation depending on different situations, such as the length of the delay, the flight distance, and the cause of the delay. Make sure to keep all the documents, and submit a claim through the British Airways official website. If you have any queries related to flight delay compensation, reach out to the British Airways customer helpline.
Frequently Asked Questions
Does British Airways offer compensation for delayed flights?
You are entitled to request a refund if your British Airways flight is delayed by over three hours beyond the scheduled arrival time or if it is canceled within 14 days prior to the departure.
Can I claim compensation for a 2-hour flight delay?
Typically, a delay of over three hours or more is required for the flight to qualify.
How to claim British Airways compensation?
You can claim a refund for the British Airways flight in multiple ways by visiting the official website, contacting the customer service or at the helpdesk center.
How long does British Airways take to compensate for delayed flight?
If you’re eligible for a refund, British Airways will compensate the amount within 14 working days. However, if your claim is rejected or ignored, you may have to take legal action to get your compensation.