Left something on your Lufthansa flight? Here's how to report and recover your lost belongings.
How to Report Lost Items
- Visit Lufthansa's Lost & Found portal online
- Provide your flight details and seat number
- Describe the item with as much detail as possible
- Include photos if available
- Submit and track your claim
Where Items May Be Found
- On the plane: Contact cabin crew before deplaning
- Airport: Visit Lufthansa service counter
- Frankfurt/Munich hubs: Central lost property office
- Destination airport: Local lost and found
Tips for Faster Recovery
- Report within 24 hours of your flight
- Provide exact seat number and flight details
- Describe distinguishing features of the item
- Check your email regularly for updates
Item Retention Period
Lufthansa retains found items for 90 days. After this period, items may be disposed of or donated. Valuables like electronics and jewelry are prioritized.
Shipping Options
If your item is found, Lufthansa can ship it to your address for a fee based on weight and destination.